Maxxed FAQ 2026: Answers for UK Players

Press the Sign Up button on the site, then fill in your email, a password and your personal details. You'll need to confirm you're an adult and agree to the terms. You may be asked to verify your email or phone. Before registering, UK players should check eligibility, as no UK Gambling Commission licence is confirmed.

This is the key question. No valid UK Gambling Commission licence has been confirmed for Maxxed, and the operator appears to hold an offshore licence, which doesn't cover UK-facing play. We'd urge GB players to check their eligibility and the licensing position carefully before creating an account or depositing any money.

Verification usually means proving who you are and where you live. Expect to provide a photo ID, such as a passport or driving licence, plus a recent proof of address like a utility bill or bank statement. Sending clear, complete files the first time speeds things up and avoids delays when you request a payout.

First check your email and password for typos and make sure caps lock is off. If that fails, use the password reset option to set a new one. Still stuck? Contact our live chat team, who can help you regain access. Never share your login details with anyone, including anyone claiming to be support.

A welcome offer exists for new UK players, but the exact figures aren't confirmed here, so we won't quote numbers we can't stand behind. Always read the current promotions page and its terms before depositing. That page is the only trustworthy source for the amount, the qualifying deposit and any conditions attached.

No specific promo code is confirmed for GB players. If a code is ever offered, it would normally be entered during sign-up or in the cashier when you deposit. Be wary of third-party sites claiming secret codes. Check the official promotions page instead of relying on anything you can't verify.

Wagering requirements are the number of times you must play through a bonus before winnings can be withdrawn. The multiplier differs by offer, so check the current terms for the exact figure. Higher multipliers mean more play is needed, so understanding this before you accept a bonus helps you decide whether it suits you.

Yes. A cap applies to each spin or round while bonus funds are in play, typically around £5. Exceeding it can lead to winnings being removed or the bonus being voided. Check the current terms for the precise limit, and keep your stakes comfortably under it throughout.

Yes. A bonus and any winnings from it usually have to be used within a set period after activation, otherwise they lapse. The exact window is stated in the bonus terms. Note the deadline when you claim, so you aren't caught out and don't feel pressured into playing more than you intended.

The minimum is typically around £10, though it can vary depending on the payment method you pick. Bonus offers often need a qualifying deposit of roughly £10 to £20. You can see the exact minimum for each method in the cashier before you confirm, so there are no surprises at checkout.

We support Visa, Mastercard, Apple Pay, Google Pay, Trustly, Skrill, Neteller, Paysafecard and bank transfer, plus Bitcoin, Ethereum and Tether. Account currencies include GBP, EUR, USD, BTC, ETH and USDT. Which options appear can depend on your location and account status, so check the cashier.

Once a withdrawal is approved, e-wallets and crypto usually arrive within minutes to 24 hours. Cards and bank transfers typically take one to three business days. Completing identity verification early is the best way to avoid holdups, as payouts can be paused until your documents have been checked.

It's typically around £10 to £20, depending on the method you choose. Per-transaction and monthly limits also apply and can depend on your account status and verification level. The cashier and terms list the exact figures for your chosen method, so check them before requesting a payout.

The most common reason is incomplete verification, where documents are missing, unclear or still under review. Delays can also occur if an active bonus has unmet wagering or if the payment method differs from your deposit. Contact live chat with your request details and we'll tell you what's holding it up.

Our library holds around 3,000 titles across slots, live casino, table games, jackpots, crash games, game shows and originals. Studios include Pragmatic Play, Play'n GO, NetEnt, Evolution, Hacksaw Gaming, Nolimit City, Relax Gaming, Push Gaming, Big Time Gaming and Red Tiger, so there's plenty of variety to explore.

Yes. Our live casino features real dealers streamed in real time, covering classic table games and popular game-show formats, with Evolution among the studios behind them. Tables vary in stake levels, so you can usually find a limit that suits your budget. As always, play only with money you can afford to lose.

There's no native iOS or Android app. The site is built to work smoothly in your phone's browser, and on some devices you may be able to add it to your home screen like a web app. That way you get the full experience without downloading anything from an app store.

We use SSL encryption to protect data passing between your device and our servers, and we carry out age and identity checks as part of account security. You can help by choosing a strong, unique password and never sharing it. Contact support straight away if you notice anything unusual on your account.

No UK Gambling Commission licence is confirmed for Maxxed. The operator appears to hold an offshore licence, such as Curaçao, which isn't valid for UK-facing play. We'd recommend UK players confirm the licensing position themselves and favour operators clearly regulated by the Commission, which carries specific player protections.

Our team is available through live chat, typically around the clock, and by email at [email protected]. Confirm the address on the contact page before sending anything sensitive. For the quickest answer, use live chat and have your account details and a short description of the issue ready.

A loyalty-style programme is understood to reward regular play with perks such as bonuses, cashback or rakeback and dedicated support. Tier names, thresholds and rewards aren't confirmed here, so check the VIP page on the site for current details. Please don't let rewards encourage you to play more than you planned.

We offer tools to help you stay in control, and we encourage you to use them: set deposit limits, take breaks and consider self-exclusion if gambling stops being fun. Only gamble with money you can afford to lose. For free, confidential support in the UK, contact GamCare or BeGambleAware.

Contact our support team through live chat or email and tell us whether you want a short break or to close your account permanently. We'll guide you through the steps. If gambling is causing you worry, please also reach out to GamCare or BeGambleAware. This is for adults only, 18 and over.